The complete scope
Every feature in Epsylon
247 features, across 12 business areas and 18 modules switched on à la carte. Workshop and repair jobs, point of sale, stock, quotes and invoicing, rental, purchasing and after-sales, HR and scheduling, accounting, marketing, insight. You will only ever see part of it: the part you chose to switch on.
Build your Epsylon
18 modules. You only switch on yours.
Each module turns on and off independently, at any time. What you do not switch on appears nowhere in the interface.
| Module | What it brings | From plan |
|---|---|---|
| SalesCustomers, documents, point of sale | Customers, documents, point of sale | Workshop |
| Stock & logisticsProducts, stocktakes, replenishment | Products, stocktakes, replenishment | Workshop |
| Workshop & fleetRepair jobs, vehicles, labour | Repair jobs, vehicles, labour | Workshop |
| AccountingAccounting exports, VAT, journals | Accounting exports, VAT, journals | Workshop |
| PurchasingSuppliers, orders, goods receipts | Suppliers, orders, goods receipts | Workshop |
| LoyaltyPoints, tiers and rewards | Points, tiers and rewards | Workshop |
| Recurring invoicesAutomatic periodic billing | Automatic periodic billing | Workshop |
| Online bookingWorkshop appointment booking | Workshop appointment booking | Workshop |
| Customer portalRepair and rental tracking | Repair and rental tracking | Workshop |
| Quote pipelineKanban tracking and follow-ups | Kanban tracking and follow-ups | Workshop |
| Supplier after-salesWarranties, returns and credit notes | Warranties, returns and credit notes | Workshop |
| Advanced statisticsDashboards and profitability | Dashboards and profitability | Shop |
| HR & schedulingRosters, leave, clock-in, payroll | Rosters, leave, clock-in, payroll | Shop |
| Self-service kioskCustomer drop-off terminal | Customer drop-off terminal | Shop |
| E-commerce connectionAPI, sync, web orders | API, sync, web orders | Shop |
| Inter-store transfersStock moves between stores | Stock moves between stores | Shop |
| Fleet rentalContracts, deposits, availability | Contracts, deposits, availability | Shop |
| Marketing & emailCampaigns, segments, media library | Campaigns, segments, media library | Chain |
Every module has the same scope on every plan — only the list of available modules changes. See pricing
01
Workshop & repairs
The heart of the trade: what comes into the workshop, what leaves it, and what the customer knows at every moment.
Repair job sheets
The full record of a repair: customer, vehicle, symptoms, parts, labour and status, from drop-off to collection.
Repair job created from a document
An accepted quote becomes a repair job with no re-typing — lines, customer and vehicle all follow.
Statuses and progress tracking
To do, diagnosing, in progress, waiting for parts, ready: everyone sees where each machine stands without asking.
Photos attached to the repair
The condition recorded at drop-off, a broken part, an unusual assembly — photos stay tied to the job.
Intake ticket
Printable in standard or receipt format, depending on whether you have an office printer or a receipt printer.
Ticket sent to the customer
The customer leaves with their intake form by email, with nothing to photocopy.
Notification on status change
The customer is told when the repair moves on or is ready. That is fewer calls at the counter.
Labour and services catalogue
Your own list of interventions with categories, durations and rates, reusable from one job to the next.
Customer vehicle records
Every machine has its record: make, model, type, serial or frame number, VIN, mileage.
Custom makes, models and vehicle types
You define the vehicle reference data of your trade. What you repair does not have to fit someone else's list.
Full history per vehicle
Everything done on this machine, by whom and when. Decisive when a customer comes back three years later.
Vehicle record as PDF
A summary of a vehicle and its history, exportable for the customer or an insurer.
Self-service drop-off kiosk
The customer drops their machine off on a terminal, even when nobody is free at the counter.
Customer signature on the kiosk
The drop-off is confirmed and signed straight on the terminal screen, with no action from you.
Public repair tracking
A tracking link lets the customer follow their repair, with no account to create.
Also available in this area
- Archiving and unarchiving repair jobs
- Scheduling a repair in the planner
- Import and export of labour items
- Merging duplicate makes
- Online appointment booking
- Satisfaction surveys and statistics
- Satisfaction survey settings
02
Point of sale & sales
Take payment, invoice, close the day — with enough traceability to sleep soundly through a tax audit.
Compliant point of sale
Integrity, security, retention and archiving of payment data, as required by article 286-I-3° bis of the French Tax Code. A publisher attestation is provided.
Cash drawer sessions
Opening with a float, closing with a count. Every day is bounded and accountable.
Cash movements
Cash in and out during a session, with a reason and a trace.
Z report on closing
The statutory end-of-session summary, generated automatically and retained.
Cash periods and archiving
Sessions group into archivable periods, ready to hand to your accountant.
Cash history
Every past session available, with its variances and movements.
Quotes, invoices, credit notes and deposits
The whole commercial document chain on one screen, with VAT calculated for your regime.
Cryptographic signature on issue
Every issued document is sealed. Later tampering is detectable — which is what an auditor comes to check.
Sending by email
Quotes and invoices go out from the software, without going through your mailbox.
PDF and printable receipt
Each document comes out as a PDF for email and as a receipt for the counter printer.
Multiple payments on one document
An invoice half card, half cash, or in three instalments: each payment is recorded separately.
Refunds, returns and store credit
A refund goes back as money or as store credit, to be used on a future visit.
Gift vouchers
Creation, validation and redemption, with tracking of what is left to spend.
Promo codes per store
Discount codes specific to each point of sale, with their conditions and validity.
Also available in this area
- Signature verification and regeneration
- Converting one document type into another
- Document follow-ups
- Document import with prior analysis
- Invoice export
03
Stock & logistics
Stock that tells the truth, shared between the counter, the workshop, rental and your online shop.
Product catalogue and categories
Your references organised the way you look for them, not the way software decided to file them.
Variants and variant presets
Size, colour, battery capacity: build your own presets and reuse them across the catalogue.
Product options and option presets
The choices offered at the point of sale, defined once and applied to as many products as needed.
Part-to-vehicle compatibility
You know which part fits which model. No more returns because it did not fit.
Stock history per product
Every movement in and out, dated and explained. A stocktake variance can be explained instead of endured.
Price history
How the purchase and selling price of a reference moved over time.
Stock reservations
A part allocated to a repair in progress is no longer available for sale. No more conflict between workshop and counter.
Consolidated stock across stores
The part you have run out of may be in the other store. You see it immediately.
Label printing
Standard labels or custom templates, with barcode, price and reference.
Product photos
Visuals on product records, useful at the counter and on your online shop.
Multiple suppliers per product
Several sources for one reference, with a preferred supplier and each one's price.
Purchase history per product
What you ordered, from whom, at what price and when, reference by reference.
Stocktakes
Counting line by line, variances calculated automatically, valuation on closing.
Assisted replenishment
The software proposes what to reorder, from thresholds, sales and supplier lead times.
Inter-store transfers
Dispatch, receipt and cancellation of a stock move between two points of sale, fully traceable.
Second-hand stock
Intake, listing and sale of traded-in machines, with their own life cycle.
Stripping for parts
An unsellable second-hand machine becomes a batch of spare parts valued in stock.
Listing generation
The listing content for a second-hand item is generated and pushed through the public API to your sales channel.
Second-hand goods register
The statutory register for second-hand goods, kept automatically, with its statistics. A legal obligation most software ignores.
Also available in this area
- Serial numbers
- Duplicating a product
- Bulk product import
- Moving a product between stores
- Stocktake export to Excel and PDF
- Automatic invoicing of transfers
- Photos and history per second-hand item
04
Quotes & invoicing
From the quote sent to the invoice paid, with no forgotten follow-up and no document you cannot find.
Acceptance or refusal by the customer
The customer approves or declines their quote from a secure link, with no account and no phone call.
Automatic follow-ups
A quote with no answer is chased on its own. It is the revenue most easily lost.
Recurring invoices
Service contracts, subscriptions, packages: the invoice goes out on schedule without anyone thinking about it.
Numbering and legal mentions
Continuous series and mandatory mentions set for your legal form and VAT regime.
Electronic signature of legal documents
A token link lets you have a document signed remotely, timestamped and archived.
Also available in this area
- Kanban quote pipeline
- Sending a quote for approval by secure link
- Custom document templates
- Configurable document types
05
E-commerce connection
You keep your shop. Epsylon gives it the one thing it lacks: the truth about your stock.
Public API and access keys
A documented API and keys you generate yourself: this is what links the ERP to your sales site.
Dedicated WooCommerce app
A WooCommerce extension built by Epsylon, installed on your site to wire catalogue and stock with no development.
Catalogue and stock in sync
A part sold online leaves the workshop stock; a part fitted to a bike disappears from the shop.
Web orders centralised
Online orders land in the ERP and are handled in the same place as counter sales.
Order statuses
Ready, completed, cancelled: picking is tracked in the software, not in a spreadsheet.
Web order statistics
Online revenue sits next to counter and workshop revenue, in the same screens.
Card payments via Stripe
Online collection is handled by Stripe, with the payment flowing back into the ERP.
Instalments via Alma
Split payment for higher baskets — an e-bike, a major repair.
06
Vehicle rental
A fleet managed like stock: what is available, what is out, and what it earns.
Rental fleet
Your rental machines with their condition, their allocation and their own life cycle.
Moving stock or second-hand items into the fleet
An unsold bike or a traded-in machine switches to rental with no double entry, keeping its history.
Real-time availability
What is free right now, what comes back tomorrow. The answer to the customer takes three seconds.
Booking calendar
The overview of upcoming rentals, by vehicle and by period.
Rental contracts
The complete contract: renter, vehicle, duration, rate, terms and attachments.
Off-balance-sheet deposits
Deposits taken are tracked off balance sheet, as their legal nature requires. Your accountant will appreciate it.
Contract signature
The renter signs on screen, including from a phone or tablet at the counter.
Contract as PDF
The contractual document generated, archived and sendable to the renter.
Start, return and cancellation
Every step of the contract is recorded: actual departure, return, or cancellation before departure.
Rental invoice issue
The invoice is produced from the contract, through the same document chain as sales.
Accounting entries per vehicle
Each fleet machine carries its own entries, so you know what it costs and what it earns.
Rental statistics
Revenue, average durations, most requested vehicles.
Fleet utilisation rate
The share of the fleet actually rented over a period — the figure that decides an investment.
Also available in this area
- Rate tables and automatic pricing
- Deposits: collection and refund
- Departure and return condition reports
- Payments and pro-rata invoicing
- Overdue and unreturned vehicles
- Removing a vehicle from the fleet
- History per fleet vehicle
- Fixed assets and depreciation
- Depreciation charges
07
Purchasing & suppliers
Order, receive, check invoices and claim warranties — with no binder and no email thread.
Supplier records and terms
Contact details, pricing terms, lead times and contacts, in the same place as the orders.
Lookup by name or company number
The supplier record fills itself from public company data.
Statistics per supplier
What you buy from whom, how often and at what price. Enough to negotiate with figures.
Purchase orders
The full purchase order, from drafting to receipt, with its status at every moment.
Order generated from a customer document
A part missing on a repair triggers the matching order, without re-typing the reference.
Sending the order by email
The purchase order goes to the supplier from the software, with its trace in the file.
Confirmation and cancellation
The supplier's acknowledgement and any cancellations are recorded, which makes expected dates reliable.
Full or partial goods receipts
The supplier only sent half? The remainder stays expected and stock is credited only with what arrived.
Purchase order as PDF
The formal purchasing document, archived and shareable.
Order statistics
Volumes, lead times and service levels per supplier, over time.
Supplier invoices
Purchase invoices tied to their orders, with their payment status.
AI invoice extraction
The supplier invoice is read automatically and its lines pre-filled — including from mobile, by photographing the document. Manual entry remains available.
Supplier VAT summary
Deductible VAT consolidated over a period, ready for the return.
Supplier invoice export
All purchases exportable for the accounting firm.
Supplier portal
A dedicated access by secure link, so the supplier can consult and answer with no account to create.
Supplier warranty claims
Warranty returns tracked as cases: what went out, what comes back, what was credited.
Attachments and photos on a claim
Evidence of the defect travels with the claim, which speeds up the supplier's handling.
Comments and discussion thread
The exchange around a claim stays in the case, not in the mailbox of an employee who has left.
Also available in this area
- Validating and paying supplier invoices
- Draft email, sending and follow-up on claims
- Portal link sent to the supplier
08
HR & scheduling
A complete area, rare in workshop software: who works when, who is away, and what follows from it.
Weekly team rosters
Who is in, at which position, in which store. The view an owner opens on Monday morning.
Roster publication
The roster becomes visible to the team once approved, not while you are still building it.
Shifts and shift templates
Your standard hours saved once, applied in one gesture. A week takes minutes to build.
Recurrence per employee
Each person's usual hours repeat automatically, week after week.
Consolidated multi-store roster
Every point of sale on a single view, to arbitrate cover.
Read-only roster view
A view meant for the team, with no risk of accidental changes.
Employee records
Each employee's file, linked to their user account and their store assignments.
Store assignments
An employee can belong to several points of sale, with a validity period per assignment.
Leave and absences
Requests, their reason and their impact on the roster, in the same place.
Configurable absence types
Paid leave, time off, sick leave, training, unpaid: you define your own categories.
Approval or refusal of absences
The approval trail is recorded, and the roster updates on approval.
Leave balances per employee
What is accrued, what is booked, what remains — with no parallel spreadsheet.
Employee portal
Each person checks their roster and books absences from their own access, including on mobile.
Also available in this area
- My personal roster
- Employment contracts
- Configurable worker types
- Public holidays
- Clock-in and clock-out
- Real-time clocking status
- Days worked
- Working time accounting
- Editable timesheets
- Working time compliance
- Staff register
- Pre-hire declarations (DPAE)
- Payroll preparation
- HR settings per account
09
Accounting & compliance
What your accountant needs to work fast, and what keeps a tax audit a formality.
Configurable chart of accounts
Your sales, purchase and treasury accounts set up to your firm's chart.
Financial years and closing
Years are bounded and can be closed, which freezes the period for good.
Locking entries
A locked period can no longer be changed. That is what makes your accounts stand up.
Sales journal
Every sales entry for the period, exportable as is.
Treasury journal
Money in and out, payment method by payment method.
Buy-back journal
Trade-ins and purchases from private individuals, which follow their own rules.
FEC export
The statutory accounting entries file in the format the tax administration requires, generated on demand.
Sage export
The export format expected by your accounting firm's software.
Margin scheme VAT
The special regime applying to second-hand goods, calculated correctly. Rare in workshop software, essential if you sell traded-in equipment.
VAT on debits option
The option for VAT due on invoicing rather than on collection, with its effective date.
Cash book
The chronological record of cash movements, a supporting document in an audit.
Payment tracking
What has been collected, what is still owed, and for how long.
Also available in this area
- Generating entries from a document
- Regenerating entries
- Reversing a document
- VAT and tax regimes
10
Customers & relationship
The same customer at the counter, in the workshop, in rental and online — one record, one history.
Private and business customers
Two kinds of customer with different obligations, handled as such including for invoicing.
Company registry lookup
A business customer's record fills from the official company registry. Legal name and number right first time.
Tags and segmentation
Your own tags to find a group of customers: subscribers, businesses, fleets, seasonal.
History and timeline
Everything that happened with this customer, in order: purchases, repairs, rentals, exchanges.
Vehicles linked to the customer
A customer's machines are tied to their record, with their service history.
Identity document on file
The identity document kept on record, required to maintain the second-hand goods register on a buy-back.
Merging duplicate records
Two records for the same customer merge keeping all history. A customer file degrades fast without this.
GDPR export per customer
All of a person's data exportable on request, as the regulation requires.
Secure customer portal
A personal space where the customer finds their documents and the status of what they left with you.
Repair tracking from the portal
The customer sees how their machine is progressing without calling the workshop.
Rental tracking from the portal
Live contracts, return dates and related documents, on the customer's side.
Loyalty programme
Points earned on purchases and jobs, redeemable the way you decide.
Manual point adjustment
A goodwill gesture turns directly into points, without working around the system.
Also available in this area
- Bulk customer import
- Customer export
- Transactions and store credit
- Portal invitation and revocation
- Mileage declared by the customer
- Vehicle lookup by serial number
- Loyalty tiers and rewards
11
Marketing & communication
Bringing back the customers you already have — the cheapest revenue there is to go and get.
Marketing requests on a kanban board
Communication actions tracked as tasks, from idea to publication.
Attachments and media library
Visuals, logos and documents in a shared space, reusable from one action to the next.
Reusable email templates
Your templates saved once: service reminder, seasonal offer, store announcement.
Campaign statistics
What was sent, to how many people, and what it produced.
Unsubscribe handling
The unsubscribe link and the suppression list are handled automatically — it is a legal obligation.
Delivery through Brevo
Emails are delivered through Brevo, with your own keys and your own sender reputation.
SMS notifications
Short messages to say a repair is ready or an appointment is coming up.
Automations
Triggers configured from the admin — the end of a repair job, for instance — with a log of what ran.
Also available in this area
- Request categories
- Comments and archiving
- Email campaigns
- Segments and targeting preview
- Send scheduling
- Open and click tracking
- Internal notifications
12
Insight & security
The figures that decide, and control over who sees what — from a single store to a multi-entity group.
Global indicators
Revenue, collections, money owed and workshop activity on one screen.
Period comparison
This month against last, this year against the one before, on identical scope.
Month-end projection
Where you land if the current pace holds. Useful for reacting on the 12th, not the 30th.
Monthly target
Your target set and tracked continuously, with what is left to do and how many days remain.
Top products and top sellers
What sells and who sells it, over the period of your choice.
Average basket trend
The curve that shows whether you are selling more, or just selling more often.
Activity heatmap by time slot
The hours and days your store really works — enough to set the rosters.
Customer segmentation
Your customers grouped by buying behaviour rather than alphabetically.
At-risk customers
Those who have not come back for too long given their own habit. A follow-up beats an acquisition.
Profitability per customer
What a customer actually earns you, margin included, not just what they spend.
Top customers
The ranking of those who make your revenue.
Stock valuation
How much money is sleeping on your shelves and in your back room, right now.
Stock rotation
What turns fast and what does not move — the figure that drives your purchasing.
Dormant stock
References tied up for too long, to clear or return.
Slow movers
The bottom of the ranking, the one nobody looks at and which costs the most.
Low stock alerts
References below their threshold, before the stockout and the disappointed customer.
Product matrix
The volume-versus-margin crossing that shows at a glance where to focus.
Repair statistics
Volumes, lead times and job types over the period.
Profitability per technician
What each workstation produces, without turning the workshop into a race.
Profitability per service
The real cost and real margin of each intervention, with its trend and an estimate. That is what lets you reprice fairly.
Top vehicles serviced
The models that come through your workshop most — enough to adjust parts stock and skills.
Outstanding quotes
Revenue in suspense, quantified, waiting for a follow-up.
Unpaid invoices
What you are owed, by whom and since when.
Expenses and overdue expenses
Your costs tracked, with those whose due date has passed.
Overdue supplier invoices
What you owe and should have paid, before the supplier chases you.
Multi-store consolidation
Group figures aggregated, without adding up exports by hand.
Store comparison
Which point of sale performs, on which line, and by how much it differs from the others.
Monthly tracking per store
Each site's month-by-month trend, side by side.
Custom roles
16 resources and 4 action levels: you compose exactly the rights each position needs.
Five roles provided by default
Technician, salesperson, marketing, manager and administrator — usable as is or as a starting point.
Audit trail
Who did what, and when. Essential as soon as more than two people work in the software.
Two-factor authentication
Second factor through an authenticator app, with backup codes.
Single sign-on (SSO)
Login through your identity provider, for organisations that have one.
Active sessions and history
The devices connected to your account, revocable, and the login history.
API keys
Keys you create and revoke to wire your own tools onto your data.
Also available in this area
- Customisable dashboard
- Sales and margins by category
- Quote conversion rate and time
- Payment delays
- Payment method breakdown
- Top suppliers and supplier profitability
- Per-user visibility scope
And the essentials fit in your pocket
Full intake, condition photos, customer signature on screen, counter sales, scanning, stocktakes, rental, rosters and statistics: the mobile app covers the everyday gestures, with nothing to install from an app store.
See the mobile appQuestions about scope
Do I have to switch every module on?
No, and that is the whole point. The 18 modules turn on and off independently. A single workshop starts with sales, stock and workshop — three menu entries. A multi-entity chain deploys the lot. What you do not switch on appears nowhere in the interface: nobody has to learn what they do not use.
Can a module be switched on later?
Yes, at any time, with no migration and no reinstall. Existing data connects itself to whatever you open: current customers feed loyalty, the catalogue feeds the e-commerce connection, users feed the scheduler.
Is this list exhaustive?
It covers 247 features across 12 business areas, but it is not fixed: Epsylon changes with every release, and a good share of what you read here started as a customer request. If something is missing, tell us.
What can be done from a phone or tablet?
Most of the daily work: creating a repair job with the customer and their vehicle, describing symptoms, photographing the condition, having the customer sign on screen and sending them the document. Plus counter sales, barcode scanning, stocktakes, rental contracts, personal rosters, photographing a supplier invoice, and statistics.
Are the features the same on every plan?
The functional scope of each module is identical on every plan. What changes is the list of available modules and the structural limits: number of stores, legal entities and users. The module table above shows the minimum plan for each.
Start with three screens. Open the rest when you need it.
30-day trial, no credit card. You switch on the modules that serve you, and nothing else clutters your interface.